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Common questions

Quick answers to the things people ask most.

Available on all plans

What it is

Do captures use credits? No — only AI actions do.

Can I use GetFrogg offline? You can install it as an app, but capture and AI need a connection.

How many ponds can I have? 10 on Free, unlimited on Fusion and Fusion Pro.

Where do deleted ponds' ideas go? To your Inbox.

Can I cancel from the dashboard? Downgrades yes, full closure is email support only.

Are my API keys visible to anyone? No — they're encrypted and never shown back in full.

Setting it up

  1. 1Still stuck? Open Frogg Help chat from the sidebar and just ask.

Using it day to day

  1. 1Chat Frogg answers app questions in a couple of sentences.

Searching this Help Centre is faster than scrolling — the box at the top searches everything.

Related guides

Ready to try it?

GetFrogg Basic is free — 7 credits a day, no credit card.